RETURNS AND EXCHANGE POLICY
If you would like to return any item(s), for either a refund or exchange, you'll need to contact us via email (firstname.lastname@example.org).
It is important that all conditions are met:
- If your package did not arrive on time, please write to us. We'll help you!
- Any returns must be in resalable condition and in its original packaging.
- Refund cannot be accepted if we have sent the correct product to your customer in good condition, and as described.
- When we've received the return it can take up to 5 working days to process your request and issue a refund or exchange. We may contact you to discuss options, and if you've requested an exchange to confirm the product you'd like.
Items must be returned within 14 days of the order date.
- We may ask you to provide photos if an item is damaged, faulty or the wrong size.
- We also need a tracking number for returns. Please, when you ship to return, please send us the tracking number of the parcel.
For refunds visit our Refund Policy